3 thoughts on “Adventures in VoIP at Ars Technica

  1. A few thoughts on alternatives – not suggesting they are better, just alternatives. Everyone has different priorities for what constitutes “better” ! For disclosure, with my work hat on, we sell and support services from Gradwell.
    Rather than “just Asterisk”, there are many appliance type systems that use Asterisk as the engine but put a nice management layer on top. Possibly the best known of these is FreePBX, but that’s mired in a certain amount of controversy as (as I read things) they’ve managed to make something that’s “open” into something that’s “closed and proprietary”.
    Then there’s things like PBX in a Flash which seems to be a very capable and easy to set up system.
    After that, there are hosted PBX options. While you lose some of the flexibility, with a hosted PBX you get most of the benefits, while someone else takes care of keeping it running.

  2. Yes, indeed, I aimed not to be too proscriptive in the piece, as there are lots of ways to do things, and for a lot of people a hosted option will make life a lot simpler.

    In my case, I like tinkering, so prefer to be able to set things up exactly the way I want them. But also, since the front door is an integral part of the phone system, it’s important to have the PBX on the same LAN. Otherwise, I could end up in a situation where the broadband goes down, and so I don’t know when someone’s at the door.

    In an office, that sort of thing could be a real pain.

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