Do you know your consumer rights?

Some of the rules concerning your consumer rights changed this year – out go the Distance Selling Regs, and in come the Consumer Contract Regulations.

Do you know how long you have to decide if you want to keep something you order online? And whether or not you can send it back just because you don’t like the colour? Or the best way to pay the deposit to get extra protection?

Before you start spending money on gifts, check out my round up of the key points for UK and EU consumer protection, on The Register

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