Comments on: Netflix arrives on UK Samsung SmartTV

By: Neil

Neil — Sat, 14 Apr 2012 22:47:19 +0000

Called Netflix 0800 number very helpful lady, she looked up the model I have and said its down to Samsung not updating the region settings for the application as I explained the app installed and worked when I set my tv to USA but once changed back to UK it uninstalled it!, she said she would email the engineering team worth emailing Samsung anyone having the same issue

By: Neil

Neil — Sat, 14 Apr 2012 22:37:57 +0000

I use to have a Samsung i8910 and Samsung never supported it,at the time was the first hd recording phone. I learnt then that Samsung support was a let down. But this could be a Netflix issue due to country settings

By: Neil

Neil — Sat, 14 Apr 2012 22:36:17 +0000

I have been having the same issues and have the series 6. I changed my country setting in smart hub to USA and it removed all uk pass for USA and guess what Netflix installed. Reverted back to uk and it was gone again!!!! How messed up is that?

By: Hansel

Hansel — Tue, 06 Mar 2012 17:28:54 +0000

It’s worth pointing out that even Samsmug have stated that it will be rolled out across their range, although they mentioned the 2012 range which hasn’t really been announced yet.

The OS for the 8000 and 7000 series is exactly the same as the 6000 .

Accordingly to some feedback on avforums , it’s down to Netflix as to what get’s rolled out and where.

But what’s the point for Samsung and Netflix, the more series it’s rolled out across the more people will subsribe.

If they don’t then I’m buying an Apple TV 3 for £100. Which has Netflix.

Samsung are just going to get a reputation as a company that doesn’t really support it’s own platforms. At the moment if you want some great Korean Apps – Samsung TV is the place to be !!!!!

By: carl

carl — Thu, 01 Mar 2012 22:41:33 +0000

thanks, you make a good point.but i cannot understand first getting told that Netflix app will be on the 6000 series in the very near future.,then getting told my be not could you get in touch and get an anwer for us 6000 tv owners ,
thanks carl

By: Nigel

Nigel — Wed, 29 Feb 2012 15:41:02 +0000

Unforunately, that’s often the way with these technologies; my Panasonic V10 is one of the first generation VieraCast sets, so can’t get much of the new stuff, including any of the paid content like Acetrax. And, of course, they’re never going to give a guarantee of future compatiblity.

You don’t get that with computers, for example, and that’s effectively what these smart TVs are. Unfortunately, they aren’t sold as computers, but as TVs, and aren’t upgradable like computers. So people buy them – quite justifiably so – in the same way they buy TVs, expecting many years’ use.

I’m not defending companies that do this – Samsung and Panasonic aren’t alone – by any means. But I do think that you will have little, if any, joy by complaining to them, sadly.

By: carl

carl — Tue, 28 Feb 2012 18:45:13 +0000

ps
i have complianed to samsung saying that i have spent
£700 on my tv and it will be unfair if people with the 6000 series
were left out , and most of the apps that are on the tv are
rubbish

By: carl

carl — Tue, 28 Feb 2012 18:37:46 +0000

update
this is what samsung are now saying

Dear Carl,
Thank you for contacting Samsung.
At present the Netflix app is only available for the D7000 and D8000
TVs-this is not set to change.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Anthony

By: John

John — Sat, 25 Feb 2012 20:23:30 +0000

Hi Michael,

I really hope Samsung are going to release an app for the 6000 series TV’s. Having only recently bought the TV it would be very disappointing to find out that Netflix won’t be supported.

Thanks in advance.

By: carl

carl — Fri, 10 Feb 2012 19:52:41 +0000

this is what samsung told me
Dear Carl
Thank you for contacting Samsung.
Netflix has only currently been released on the D7000 and the D8000.
Therefore you will not be able to receive netflix at the moment. We hope
that Netflix will be available for your tv in the near future.
If you require any further assistance, please contact Samsung again and
we will be more than happy to help.
Kind regards,
Michael
Online Support Team
SAMSUNG Customer Support Centre